#popup-ouvidoria-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.6);
  display: none;
  justify-content: center;
  align-items: center;
  z-index: 99999;
}

#popup-ouvidoria-box {
  background: #fff;
  width: 90%;
  max-width: 520px;
  max-height: 90vh;
  overflow-y: auto;
  padding: 25px;
  border-radius: 14px;
  box-shadow: 0 20px 40px rgba(0,0,0,.25);
  position: relative;
  font-family: Arial, sans-serif;
}

#popup-ouvidoria-close {
  position: absolute;
  top: 12px;
  right: 14px;
  font-size: 26px;
  background: none;
  border: none;
  cursor: pointer;
}

#popup-ouvidoria-foto {
  width: 110px;
  height: 110px;
  border-radius: 50%;
  overflow: hidden;
  margin: 0 auto 15px;
}

#popup-ouvidoria-foto img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.titulo-ouvidoria {
  text-align: center;
  font-size: 20px;
  margin-bottom: 10px;
}

.titulo-ouvidoria span {
  color: #0a9f4b;
  font-weight: bold;
  text-transform: uppercase;
}

.texto-intro,
.texto-final {
  font-size: 14px;
  text-align: center;
  margin-bottom: 15px;
}

label {
  font-size: 14px;
  display: block;
  margin-top: 10px;
}

input, select, textarea {
  width: 100%;
  padding: 10px;
  margin-top: 5px;
  border-radius: 6px;
  border: 1px solid #ccc;
}

.radio-group {
  display: flex;
  gap: 20px;
  margin-top: 6px;
}

.btn-enviar {
  margin-top: 18px;
  width: 100%;
  padding: 12px;
  background: #0a9f4b;
  color: #fff;
  border: none;
  border-radius: 8px;
  font-size: 16px;
  cursor: pointer;
}

.btn-enviar:hover {
  background: #087f3c;
}